The van delivery industry in Singapore is a big industry. Think about it – most businesses need some sort of logistical help from time to time. This includes the moving of office and delivery of parcels to external parties. Individuals like you and I may also approach delivery companies from time to time to ask them to help us move some shopping goods home or to deliver a parcel to a friend urgently. With this huge demand, there are many companies providing van delivery service in Singapore.
Competition is good for the consumers as it will ensure that the service quality will be improved over time. If businesses don’t innovate and improve, they may be taken over or lose out to other competitors.
The quality of Singapore van delivery service has improved greatly since the 1990s. Back then, van delivery services by logistics companies require manual and slow input from the consumers. Consumers have to head down to designated letter and parcel drop-off points of the delivery companies to drop their items. There were no tracking options available for consumers to track the status of their parcels. Moreover, the delivery companies’ websites were basic and did not provide full details. Hence, consumers had to call or go down to the offices to ask for more details such as the delivery rates.
Nowadays, consumers can easily check out delivery details on the delivery companies’ revamped websites. Moreover, you can request for a delivery through the delivery companies’ websites and mobile application. Basically, you can request for delivery services easily within 5 minutes anywhere you are. The delivery can be confirmed seconds after you submit the delivery request. Speed of the customer service has notably improved for local van delivery services.There is also tracking option available now. In addition, the consumers even have the option of asking couriers to collect the items at the consumers’ designated collection point. It has really brought a lot of convenience for the consumers over the years.